Unable to access Hushmail account

Browser Support Web Compatibility
1

Description of the issue: I get an error message when logging into my Hushmail account. It reads;“Size of a request header field exceeds server limit.” This only happens when I use the Brave browser. No problems logging in with Opera, Chrome or Explorer browsers.
How can this issue be reproduced? Attempting to login to Hushmail using the Brave browser.

Expected result: I would expect to be able to access my emails with the Brave browser.

Brave Version( check About Brave):

Additional Information:

2

A bit hard to test since it’s not free for a signin, does using Sheilds=off help?

3

@EddieS,
I was able to login to my Hushmail account without issue using Brave stable on macOS. Can you tell me what OS you’re using as well as what you have your Shields settings set to for the site?

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4

Hi there,
I have no problem logging in on my Mac. It’s my PC that doesn’t like the Brave browser going to Hushmail.

Thanks

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5

@EddieS,
Seems to be working okay on Windows as well. What extensions do you have installed? Are you connected through a VPN?

6

Hi-
I"m not familiar with extensions, but Yes I do run a VPN.

Thanks

Confidential:

This email is intended only for the person or entity to which it is addressed. The information contained in this email including any attachments may be confidential and privileged. If you are not the intended recipient, advise the sender and delete this message and any attachment from your system. If you are not the intended recipient, you are not authorised to use or copy this message or attachment or disclose the contents to any other person. You should scan this message and any attached files for viruses. Please note that this communication does not designate an information system for the purposes of the New Zealand Electronic Transactions Act 2003.

Sender accepts no liability for any loss caused either directly or indirectly by a virus arising from the use of this message or any attached file(s).

7

Try turning off the vpn or changing to a different vpn location?. Btw the signature might be a bit an overkill for public forum.

1 Like
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