Tried to claim BAT but something went wrong?

[kingargozero]

Briefly describe your issue:

I clicked the claim button for my 9.25 BAT (finally came through after disappearing the first time) but it said that something went wrong when I dragged the triangle logo into the target. Didn’t think to grab a ss unfortunately. Then the BAT disappeared again… No sign of what happened or status or anything, which is why I’m concerned after that message. Now in my Rewards Internals > Promotions tab I see:

Status: Attested
Amount: 9.25 BAT
Type: Ads
Expires at: 0
Legacy promotion: No
Version: 5

What Operating System and Brave version are you using (Menu --> About Brave)?

Operating system:
Windows 11
Brave Version:
Version 1.37.113 Chromium: 100.0.4896.88 (Official Build) (64-bit) (https://brave.com/latest/)

Is your browser wallet currently verified? (yes/no)

Yes, with Gemini

What date did you verify your wallet?

3/11/2022 I believe

Have you been able to successfully receive payments in the past?

Yes, I got my payment for February transferred to Gemini successfully without incident in March

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes

Does your device pass the SafteyNet check (Android only)?

Desktop

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Auto-contribute off, but linked with Gemini

[ippoing057]

same thing happened to me

[Amigo]

To me it happend today again precisely like two weeks ago.
I got a notification that my BAT was arrived. And i could claim it… But i have a verified wallet at gemini. I think it has to do directly to that normally. But i don´t know that for sure. I´m using Brave just a few months now.(and the previous months it worked just fine).
So i click on claim rewards.(and the triangle thing to) and again i get an error
oeps something went wrong , and again everything disappeared seems to be quite the task to get it right hope all gets solved soon.

[dsims]

Give it a little bit of time. If you’re having difficulty with the new claim, the browser will automatically update and retry in a bit.

[charPLUS]

(EDIT - My rewards came through about a week or so after this had occurred… anybody else experience this?)Literally created an account on here because the same thing just happened to me today (4/14/22) but I came across this post. I saw “claim rewards” clicked on it then dragged the icon then got the prompt “something went wrong.”

The “claim rewards” is gone now -strange? I hope they squash this bug!

[kingargozero]

Still nothing on my end yet… Not panicked or getting impatient or anything, just hoping the devs know about this particular issue as the several other threads I looked at didn’t mention the failure during the puzzle challenge…

[Slyest]

Same thing here, again…

[kingargozero]

Update: Now in my brave://rewards-internals/ I’m seeing “over” as the status, don’t know if that means anything significant:

Edit: Now the browser made me do a test to resume ads… In the words of Billy Ray Cyrus- what to heck?

[burak13gunes]

same problem to me i hope this issue solved.

[kingargozero]

Just got the same thing again… this time I caught a screenshot of it.

[charPLUS]

I had this issue as well but my rewards seemed to have randomly come through after about a week or two. Anybody else have this occur?

[kingargozero]

Yeah, I was going to let this thread die but my rewards did finally come in. According to staff, it seems like this should be resolved for either everyone or near everyone.