Sync Chain setup Instructions/Directions to links to click on which do not exist

Quote:
“When Syncing your desktop browser with mobile devices, you will be presented with a Sync Code in the form of a QR code that you can scan with your mobile device camera to begin the Sync chain. You may also enter the Sync code manually.”
Problem: I can scan and/or copy code but have nowhere to enter it on either device.

Quote:
“Open Brave Browser on your mobile device and go to Settings → Sync.
Select Scan or enter your sync code.
Once you scan the Sync Code, please wait as we connect your devices via Sync Chain. Select ‘OK’ or the ‘X’ close button. You will be taken back to the main Brave Sync page with your devices in the sync chain listed.”
Problem: “Select Scan or Enter Code” does not exist. If I scan it with my camera anyway nothing happens and no devices get listed as being chained.

Quote:
If selecting another desktop computer, you will be presented with a 24 word “Sync Code”. Enter this code into your second computer to add it to the Sync chain… select “I have a sync code” button…Enter the word code into your second computer to begin the Sync Chain.
Go to your other Computer and select Menu → Brave Sync.
In your second computer, this time select Enter a sync chain code.
Enter your Sync Chain code in to your second computer."
Problem: There is no “I have a sync code” button.

Brave Version on Dell XPS laptop Windows 10 Pro Build 19043.1237: Version 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit)

Brave Version on Android Google Pixel 5 OS Android 11; Build/RQ3A.210905.001: Brave 1.30.87, Chromium 94.0.4606.71

Either these instructions for creating a chain are inaccurate and in need of updating or I am doing something wrong which I don’t think I am. I could use some help with better instructions on how to link my computer and phones. And I see there have been similar issues with this since as far back as Feb 15 with no real resolution that I could see.

2 Likes

harleyhogrider,

A bit of clarifying and bringing your Original Post up to date (returning it to life) . . .

Your first quote [section]:

Problem:

“I can scan and/or copy code but have nowhere to enter it on either device.”

Your second quote [section]:

Problem:

“‘Select Scan or Enter Code’ does not exist. If I scan it with my camera anyway nothing happens and no devices get listed as being chained.”

The following info might be of assistance, now, that the Brave Support Help Center FAQ states - for Android devices:

Sync v2 on Android respects the system-wide option “Automatically sync data”, so if you found that Brave Sync v2 does not work on your Android device, you should ensure that system option is in the position ‘ON’.

The location of that option depends on device manufacturer, but you may find it in:

System settings → Accounts → Automatically Sync Data

System settings → Accounts and backup → Accounts → Auto Sync Data

System settings → Cloud and accounts → Accounts → Auto Sync Data

In order for Sync v2 work on Android, it is required to turn that option ‘ON’.

Your third quote [section]:

Your:

“select ‘I have a sync code’ button . . . Enter the word code into your second computer to begin the Sync Chain.”

Has been changed to:

“This 24 word code is unique to your Sync Chain, please keep it private.”

Your:

“Go to your other Computer and select Menu → Brave Sync. In your second computer, this time select Enter a sync chain code. Enter your Sync Chain code in to your second computer.”

Has been changed to:

“On your target computer, navigate to Brave Sync in settings and click the button ‘I have a Sync Code’. Enter the sync chain code words shown below. Treat this code like a password. If someone gets ahold of it, they can read and modify your synced data.”

Problem:

“There is no ‘I have a sync code’ button.”

Sync instructions at Brave Support:

As the original poster stated, there is nowhere to enter the code on the Brave browser on Windows as you can see in my screenshot


nor is there a place to enter it on my android device. Yes, my android settings are set to automatically sync data.

3 Likes

Same problem here, no location to put sync code, checked both on my desktop and Android browser

1 Like

Same as the the posters above, I do not have the option to enter sync code in any of my Brave browsers on all my devices. The only option is “manage your synced devices”
See images below:


Seems to be some confusion here that can be cleared up by my response here: