Still have BAT balance that isnt transferred to my Gemini Wallet

Brave Rewards Rewards Support
1

Briefly describe your issue:
I still have balance in my brave browser that is still being not transferred into my gemini wallet. Recent ad payouts are already being transferred to my wallet, but my previous balance is still not.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 v1.48.171

Is your Brave Rewards Profile currently verified? (yes/no)
yes

What date did you connect a your Brave Rewards Profile?

Have you been able to successfully receive payments in the past?
yes

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?

yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?
yes

2

Please raise a ticket at

Share the ticket id so if a team member sees this post it might expedite the process

3

OK thank you very much!

4

182076 here is my ticket number if there are any team member that can see my post!
thank you very much!

5

@Evan123 if possible could you/have someone have a look? Thanks so much!

1 Like
6

Someone will take a look shortly. Thanks!

1 Like
7

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