Some video players don't work

[bumoverflow]

So I’ve been using Brave browser for some time, everything works fine except playing videos on some webpages
I came across two cases so far:
First is Udemy, when I want to play video, after half a minute I get an alert:

We tried several times to play your video but there was an unforeseen error. We have notified our engineers.

To check your system configuration, please visit our [system check page](https://www.udemy.com/support/system-check/).
 
For some devices, a basic codec pack may need to be added to view this content.
Please try again in a few minutes or download the lecture now.

And the other one is HBO:

Playback error occurred, please try again.

[Adrian_02]

Hey bumoverflow,

Gonna need some more information from you, first.

1. Is your version of Brave up-to-date?
2. What OS are you on?
3. Has this been happening since you installed the browser?

[bumoverflow]

Thanks for reply

1. Yes, browser is up to date
2. Windows 10 64-bit
3. Yes, the video didn’t work since the first launch.

One more thing is that YouTube works fine. Problem so far occurs only with Udemy and HBO

[Adrian_02]

Can you go to brave://settings/extensions and enable Widevine? I can’t guarantee that it’ll fix Udemy, but it should fix the issue with HBO.

[kalsprite]

i have the same issue, i believe it is widevine that is the issue - in that i am not receiving the prompt to allow installation of it. you can try with amazon video, netflix or other DRM video sites and its all the same.

i have the option enabled to allow widevine to prompt me, but it wont do it.

im on pop_os (ubuntu) 21.04 with [Version 1.15.76 Chromium: 86.0.4240.111 (Official Build) (64-bit)]

[bumoverflow]

Thank you very much
Worked for HBO and for Udemy

[Adrian_02]

Glad to know that it worked for you, @bumoverflow.

For you, kalsprite, can you make a new thread? I can’t guarantee I can fix this issue for you, but I’ll see what I can do.

[fanboynz]

@kalsprite Try upgrading to a newer version of Brave.