Reward Issue - March 2022

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?
Brave: V1.37.116
OS: Windows 10 Home
Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
Don’t remember but it’s been a few months

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes


Around when the payout for March 2022, I clicked the claim rewards button for 2.5 BAT. The coins appeared briefly in my wallet and then immediately disappeared. Searched the forum for a bit and the advise was to wait until the payouts were processed. A couple of days ago (I think 14/04/2022) the button appeared again and the same thing happened. The tokens appeared for a bit and disappeared immediately.
The statement shows I received the reward 8th of April, however that’s not the case.
Let me know if I should just wait again, or if something just went wrong?
Thank you

Now it even shows, payment complete in the payout status update. But the tokens are not there.
Anyone to reply on this?

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