@ronakbhatia kk, and sadly neither of Brave staff happened across here or responded. That said, I know if they did it most likely just would have been to send them a message with your Wallet Info from brave://rewards-internals so they could look.
Not sure if you saw it yet, but I had created a new post for everyone today regarding best way to handle. at least here at Brave Community. I wish they had more people here to help or I could do more, but when it comes to to payouts, wallets, etc then employees are the only ones really able to access anything.