Recovery phrases to restore Brave Wallet NOT WORKING

NOTICE: Please only post Brave/Crypto wallet inquiries in this category – please go here for Brave Rewards support

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Description of the issue:

  • My password for my Brave Rewards/Wallet keeps saying it is incorrect - I have NOT changed my password and had access to it just the other day.

  • My Recovery phrase to restore my Brave Wallet IS NOT WORKING. I’ve tried several ways to input the words such as copied + pasted, manually typed, numbered, non-numbered… Does anyone have any suggestions on how to regain access or does it just not work?

  • Is there any way to connect your Brave desktop account to the mobile site especially if these recovery phrases don’t work?

  • My Brave Rewards are also missing after browser update

Are you using the (new) Brave Wallet or the (old) Crypto wallets implementation?

  • I am using the new Brave Rewards

How can this issue be reproduced?

Brave Version (check About Brave):
Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (x86_64)

Additional Information:
I am aware that Brave Rewards is still very new and in Beta, but it seems that the account system is too unreliable for its crypto function.

  • there doesn’t seem to be way to connect your email address to your brave wallet or account
  • the recovery phrases are the only way to restore your account which is not reliable if the phrases that are given to you aren’t working…
  • the rewards I’ve earned prior to these issues are now missing and there is no way to recover the account
  • furthermore, there isn’t a way to connect your desktop wallet to your mobile wallet.

Are you having trouble with Brave Rewards or Brave Wallet? I can’t tell above. They are distinct and independent.