Pending BAT disappeared without getting paid after Oct 6

Brave Rewards Brave-Ads Support
1

Hi

All my pending BAT are disappeared from all my wallets on Brave for Windows that are connected to my verified Uphold account after the pay date that was Oct 6th

I have the lastest version of Brave for Windows

[Version 1.15.75 Chromium: 86.0.4240.99 (Official Build) (64-bit)]

3 Likes
2

I have the same problem and still waiting for a reply from @steeven in DM

3

@Felix_2 I hope your problem will be solved soon.

4

Hello!

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

2 Likes
5

Thanks @Mattches I have sent the dm.

1 Like
6

Also have the same Problem

8

@Mattches

image
image1366×768 154 KB

9

Can anyone here confirm whether or not this issue has been resolved with the update to Brave version 1.15.76?

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Hi, I work on the ads team here at Brave, would any of you be willing to screen-share/voice chat to help identify the issue? Thanks, Terry

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@Mattches The new update did not fix the problem. All of the BAT in Estimated pending rewards
is set to 0.000 BAT.
This issue has not been resolved

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