Not receiving my BAT in my custodial account (Zebpay)

[itsebb]

Briefly describe your issue:
I am not receiving my BAT in my custodial account but the are just piling up in my brave wallet, it been 2 months since i connected my custodial account.

these are my logs
and my ticket id : 248800
Rewards payment ID: a2b7c323-1750-48b3-95ec-11bac9a62bd8

What Operating System and Brave version are you using?
Windows 10
Version 1.62.165 Chromium: 121.0.6167.184

Who is your verified custodian?
ZebPay

Are you in a supported region?
yes in India

[itsebb]

i have also raised a ticket
ticket id : 248800

[Evan123]

@itsebb

248800

Hello! You should see a response shortly. Thank you

[RajAbhinav]

Same with my account also