Not receiving BAT payments since from last month and also not in uphold account

Ranjeet1

1d

As the title might suggest, I have not received any ads using Brave browser since August 2021 (assumption due to brave://rewards-internals/ showing

I’ve read through the documentation, and ensured that system notifications for Brave are enabled along with the proper Focus Assist settings.

Brave rewards are enabled, and I’ve adjusted to allow showing up to 10 ads per hour.

OS: Windows 10, 21H1 19043.1165
Brave: Version 1.29.76 Chromium: 93.0.4577.58 (Official Build) (64-bit) (Technically just updated this before posting, so the version prior to this)

Looking through the brave://rewards-internals/logs, I see many errors including “Service Unavailable” error codes.

05 Aug 2021, 12:43:09.1 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[05 Aug 2021, 12:43:09.1 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[05 Aug 2021, 12:48:20.4 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[05 Aug 2021, 12:48:20.4 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[05 Aug 2021, 1:43:37.8 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[05 Aug 2021, 1:43:37.8 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[05 Aug 2021, 3:51:09.5 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[05 Aug 2021, 3:51:09.5 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[05 Aug 2021, 3:53:52.4 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[05 Aug 2021, 3:53:52.5 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[05 Aug 2021, 5:47:22.0 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[05 Aug 2021, 5:47:22.1 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[05 Aug 2021, 6:16:14.6 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[05 Aug 2021, 6:16:14.7 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[05 Aug 2021, 6:31:21.3 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[05 Aug 2021, 6:31:21.3 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 8:55:41.8 am:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 8:55:41.8 am:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 10:04:44.4 am:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 10:04:44.4 am:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 10:50:56.1 am:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 10:50:56.2 am:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[06 Aug 2021, 10:51:32.0 am:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[06 Aug 2021, 10:51:32.1 am:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 1:20:44.0 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 1:20:44.0 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[06 Aug 2021, 1:22:02.4 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[06 Aug 2021, 1:22:02.4 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 2:03:05.8 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 2:03:05.8 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[06 Aug 2021, 2:08:03.2 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[06 Aug 2021, 2:08:03.3 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 2:33:12.6 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 2:33:12.6 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 4:54:01.7 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 4:54:01.8 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[06 Aug 2021, 7:54:48.3 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[06 Aug 2021, 7:54:48.4 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[06 Aug 2021, 7:55:06.8 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[06 Aug 2021, 7:55:06.8 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[06 Aug 2021, 7:55:20.0 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[06 Aug 2021, 7:55:20.0 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[07 Aug 2021, 11:00:27.8 am:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[07 Aug 2021, 11:00:27.9 am:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[07 Aug 2021, 3:17:03.5 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[07 Aug 2021, 3:17:03.5 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[07 Aug 2021, 3:17:54.1 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[07 Aug 2021, 3:17:54.1 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[07 Aug 2021, 4:08:52.2 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[07 Aug 2021, 4:08:52.2 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
[07 Aug 2021, 4:11:13.1 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet
[07 Aug 2021, 4:11:13.1 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[07 Aug 2021, 4:25:57.1 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[07 Aug 2021, 4:25:57.1 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet

[07 Aug 2021, 5:19:17.5 pm:ERROR:ad_rewards.cc(65)] Failed to reconcile ad rewards due to invalid wallet

[07 Aug 2021, 5:19:17.6 pm:ERROR:redeem_unblinded_payment_tokens.cc(54)] Failed to redeem unblinded payment tokens due to invalid wallet
#payment

Hi,

I have the same issue, did you solve it ?

Kind regards
Clement

I have the same problem since June. Even though ads continue to appear, i haven’t received any BATs. Tried to check if there are any problems with Uphold but everything seems fine.

Same here, since August :confused: