Not receiving ads since 10th November 2021

Brave Rewards Brave-Ads Support
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1

Briefly describe your issue:
I haven’t received any ads on my Brave browser since the 10th November.
Today, I’ve reset my wallet hoping the issue would be solved but to no avail.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 Home 21H1
Brave[Version 1.32.115]

Is your browser wallet currently verified? (yes/no)
No, I have no external wallet associated with the browser. I do have a wallet created here on the brave browser which I would like to use.

Have you been able to successfully receive payments in the past?
Yes but with an external wallet associated. Currently I do not have any external wallet associated with the Brave browser.

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Not applicable.

2

Hi @cmopr welcome to Community :smiley:

Can you please DM me your Wallet ID (found at brave://rewards-internals)

1 Like
3

Thank you SaltyBanana. Just sent it

4

Having the same issue. Sometime around November I stopped receiving ads. I can still sign into my wallet and see previous rewards.

5

Not receiving ads since August 2021: No payout, no ads, next payment in October?

6

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