Not receiving ads for about 5-6 months

Brave Rewards Rewards Support
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1

Briefly describe your issue:
Not receiving Brave ads for about 5-6 months. Ads are enabled.

What Operating System and Brave version are you using (Menu --> About Brave)?
OS Windows 10 Version 20H2 (Build 19042.1586)
1.36.122 Chromium: 99.0.4844.88 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
yes

What date did you verify your wallet?

Wallet info

Key info seed: Valid
Wallet payment ID: 144f0ed7-6ea1-4fa7-a7a2-1de9d0ccc0cc
Wallet created: 10/28/2021, 09:37:01 AM

Have you been able to successfully receive payments in the past?
yes

Are you using a VPN? (yes/no)
yes

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?

1 Like
2

Following, as I’ve been having the same issue for a month now

3

Same thing for me, and I’ve been trying to solve the problem for a month now but I can’t find it :frowning:

4

I had the same issue for several months from November of last year. If you’ve sent a PM to Mattches or steeven, and gave them all requested information, they’ll get you straightened out. Everything’s being done by volunteers, so it took a few weeks, but my problem was fixed. I lost a few months worth of BAT unfortunately, but that’s on me.

1 Like
5

Thanks @Gaius315 . Much appreciated

6

Same thing here. Every month I can see how much I should get but I never get the payment. Last payment was 4 months ago, in decembre 2021. Dunno what’s wrong…

7

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