Not having my rewards transfered, not receiving them, not possible to verify my wallet

Brave Rewards Rewards Support
, ,
1

Briefly describe your issue:

  1. 2-3 months not getting my rewards transfered
  2. 1 month not accumulating rewards
  3. not possible to verify my account, it says my account has been marked but there is no explanation.

What Operating System and Brave version are you using (Menu --> About Brave)?

  1. Windows 11
  2. Versión 1.37.111 Chromium: 100.0.4896.79 (Build oficial) (64 bits)
    ](https://brave.com/latest/)

Is your browser wallet currently verified? (yes/no)

  1. no, not possible

What date did you verify your wallet?

  1. N/A

Have you been able to successfully receive payments in the past?

  1. No

Are you using a VPN? (yes/no)

  1. Yes, Express VPN

Are you in a supported region (see here for list of supported regions)?

  1. Yes, Chile (17)

Does your device pass the SafteyNet check (Android only)?

  1. N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

  1. N/A
2

We are actively working to ensure that each user receives the correct amount of BAT for the April payout. If you have received less BAT than expected this month, please note that payments to verified wallets and claims for unverified wallets will continue to process through next week. Thank you for your patience as we work to complete your payments.

To ensure that future payouts go more smoothly, we will be investing additional time and resources into improving tooling and communication around the payout process. We thank you for your patience and continued support of Brave Rewards.

Please follow this thread for further updates regarding April payments - Ads Payout Status Update.

Thank you for your patience!

3

Excuse me but you are not even close to answer any of my issues. I have already months without receiving rewards, they stopped adding to the actual month too and it is not possible to verify as it appears as “marked” and there is no reason.

As I stated at the very beginning folowing the scheme:

  1. 2-3 months not getting my rewards transfered
  2. 1 month not accumulating rewards
  3. not possible to verify my account, it says my account has been marked but there is no explanation.

we should focus on the topic as it is requested by the rules, right?

4

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