Not earning bat at all since 2-3 months

Briefly describe your issue:

I do not earn bat anymore at all on my laptop, even tough it works just fine on my phone. On my pc I do not see ads by notification but sometimes see background ads, I didn’t got any rewards for around 2-3 months even tough that before that it used to work.
I have my ads turned up at 10 ads per hour, i live in Belgium if that help.
I also contacted the support about my issue but got no responds.

Thank you for your help
What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.31.87 Chromium: 95.0.4638.54 (Build officiel) (64 bits)

Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Verified on 08/14/2021
Have you been able to successfully receive payments in the past?
I was earning bat on the browser just fine at the beginning (before verifying with uphold)
My bat disappeared once so i asked the support who kindly sent me bat on uphold.
I never got bat from bravo to uphold directly.
Are you using a VPN? (yes/no)
I sometimes use a vpn but not too often (a couple of times a year)
Are you in a supported region (see here for list of supported regions)?
yes I live in Belgium (29)
Does your device pass the SafteyNet check (Android only)?
The problem is about my laptop who is under windows
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

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