You do realize that payments aren’t finished yet, right? They have it globally pinned at the very top page of this site for all to see. It says still processing. Link to topic is Ads Payout Status Update
So it’s still possible you can get it this month.
This might require a different ticket as it may be a different issue. But at least support can pull up your info perhaps with the ticket number you provided.
Just give it a bit of time. I’ll tag in @steeven and @Evan123 in case they can check in on it and see what happened. Especially since you’re saying reply is it had been resolved but then suddenly it seems has been flagged.