No payout for december or january

Brave Rewards Rewards Support
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1

Briefly describe your issue:
I Have not received my payout for december of roughly 1.2 BAT and I did not recieve my January payout of roughly 1 BAT. I have my Gemini wallet verified and have recieveed payment before, but I have now stopped recieving them.

What Operating System and Brave version are you using (Menu --> About Brave)?
Brave 1.35.103 Chromium: 98.0.4758.102 (Official Build) (64-bit)
OS Windows 10 Version 21H1 (Build 19043.1526)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
27/11/2021

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
N/A Gemini Wallet. Auto Contribute turned off.

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!