My tokens were not credited

I had 1.1 BAT to receive payout period passed and the BAT was not transferred to my Uphold account.
I don’t have any issues listed by you.
When consulting the browser LOG

> brave://rewards-internals/

I got several error messages

[10 de fev. de 2022 11:36:40,2 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 11:36:59,6 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key et2CXJA+egWCrmON9MaT1gJnKuHKr/MKqXkCH1S6P3g= does not exist in payments issuer public keys
[10 de fev. de 2022 11:37:00,5 AM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 11:37:17,9 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key UqyTs3wEjrObb9rYhIyfBVNUiNnoZlSqIkJbwCfFYio= does not exist in payments issuer public keys
[10 de fev. de 2022 11:37:18,5 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 11:37:26,8 AM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 11:37:57,2 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key UqyTs3wEjrObb9rYhIyfBVNUiNnoZlSqIkJbwCfFYio= does not exist in payments issuer public keys
[10 de fev. de 2022 11:37:57,8 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 11:39:01,4 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key et2CXJA+egWCrmON9MaT1gJnKuHKr/MKqXkCH1S6P3g= does not exist in payments issuer public keys
[10 de fev. de 2022 11:39:57,0 AM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 11:44:49,0 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key UqyTs3wEjrObb9rYhIyfBVNUiNnoZlSqIkJbwCfFYio= does not exist in payments issuer public keys
[10 de fev. de 2022 11:44:49,5 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 11:44:51,8 AM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 11:56:51,3 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key KphqMObuFggtv9rfk47D/HfiNMiXprNJWXnBN7jUsW8= does not exist in payments issuer public keys
[10 de fev. de 2022 11:56:51,9 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 11:57:20,2 AM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 11:58:00,6 AM:ERROR:redeem_unblinded_token.cc(227)] Response public key et2CXJA+egWCrmON9MaT1gJnKuHKr/MKqXkCH1S6P3g= does not exist in payments issuer public keys
[10 de fev. de 2022 11:58:01,1 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 12:07:10,4 PM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 12:15:09,6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 12:49:43,9 PM:ERROR:redeem_unblinded_token.cc(227)] Response public key et2CXJA+egWCrmON9MaT1gJnKuHKr/MKqXkCH1S6P3g= does not exist in payments issuer public keys
[10 de fev. de 2022 1:17:16,0 PM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 2:05:07,4 PM:ERROR:redeem_unblinded_token.cc(227)] Response public key et2CXJA+egWCrmON9MaT1gJnKuHKr/MKqXkCH1S6P3g= does not exist in payments issuer public keys
[10 de fev. de 2022 2:05:07,9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 2:31:49,3 PM:ERROR:refill_unblinded_tokens.cc(245)] Response public key nlVZber8tI76EHQywK+G9Ml98x/HnFr6JCiPYv13GUA= does not exist in confirmations issuer public keys
[10 de fev. de 2022 3:00:42,5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 4:01:16,0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 4:01:16,5 PM:ERROR:logging_util.cc(105)] Network error (net::ERR_NAME_NOT_RESOLVED)
[10 de fev. de 2022 4:01:16,5 PM:ERROR:get_available.cc(69)] Unexpected HTTP status: -1
[10 de fev. de 2022 4:01:16,5 PM:ERROR:logging_util.cc(105)] Network error (net::ERR_NAME_NOT_RESOLVED)
[10 de fev. de 2022 4:01:16,5 PM:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[10 de fev. de 2022 4:01:16,5 PM:ERROR:uphold.cc(152)] Couldn't get balance
[10 de fev. de 2022 4:01:16,5 PM:ERROR:wallet_balance.cc(150)] Can't get uphold balance
--------------------------------------------------------------------------------
[10 de fev. de 2022 5:17:12,6 PM:ERROR:logging_util.cc(105)] Network error (net::ERR_NAME_NOT_RESOLVED)
[10 de fev. de 2022 5:17:12,6 PM:ERROR:get_parameters.cc(53)] Unexpected HTTP status: -1
[10 de fev. de 2022 5:17:14,8 PM:ERROR:account.cc(258)] Failed to get issuers
--------------------------------------------------------------------------------
[10 de fev. de 2022 6:37:07,0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 6:37:07,2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[10 de fev. de 2022 6:59:21,6 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 7:20:05,0 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 7:20:26,8 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 7:20:53,6 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 7:21:21,7 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 9:29:05,2 PM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[10 de fev. de 2022 11:56:37,0 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 11:58:28,4 PM:ERROR:publisher.cc(774)] Publisher info not found
[10 de fev. de 2022 11:59:43,1 PM:ERROR:publisher.cc(774)] Publisher info not found
[11 de fev. de 2022 12:00:42,4 AM:ERROR:publisher.cc(774)] Publisher info not found
[11 de fev. de 2022 12:01:47,2 AM:ERROR:publisher.cc(774)] Publisher info not found
[11 de fev. de 2022 12:02:47,6 AM:ERROR:publisher.cc(774)] Publisher info not found
[11 de fev. de 2022 12:03:20,0 AM:ERROR:publisher.cc(774)] Publisher info not found
[11 de fev. de 2022 12:04:25,4 AM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[11 de fev. de 2022 7:50:07,9 AM:ERROR:publisher.cc(774)] Publisher info not found
[11 de fev. de 2022 8:14:00,7 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:14:00,7 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[11 de fev. de 2022 8:14:00,9 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:14:00,9 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[11 de fev. de 2022 8:18:19,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:18:19,2 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
--------------------------------------------------------------------------------
[11 de fev. de 2022 8:23:42,2 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:23:42,2 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[11 de fev. de 2022 8:23:42,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:23:42,4 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[11 de fev. de 2022 8:40:17,4 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:40:17,4 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[11 de fev. de 2022 8:40:39,6 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:40:39,6 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[11 de fev. de 2022 8:49:19,6 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[11 de fev. de 2022 8:49:19,6 AM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!

How is this resolved?

1 Like

+1 here. Not receiving ads since the following errors appeared in my logs:

  • ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
  • ERROR:refill_unblinded_tokens.cc(245)] Response public key ... does not exist in confirmations issuer public keys

my tokens arent transfered aswell in my gemini account because there was an error in linking gemini last time . will this transfered on the next payout

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