BAT not received for january - Error on the logs

Brave Rewards
1

Hi

As many others, I didn’t receive my reward on my uphold wallet

After a search on the forum, @steeven advised to go on brave://rewards-internals/ to another member

I check mine and i noticed that in the log

[15 févr. 2022, 2:47:10,8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[15 févr. 2022, 3:09:39,1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[15 févr. 2022, 3:38:27,3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[15 févr. 2022, 3:52:15,6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[15 févr. 2022, 4:47:24,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[15 févr. 2022, 4:47:24,8 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[15 févr. 2022, 4:47:24,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[15 févr. 2022, 4:47:25,0 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!

could it be the reason I didn’t receive my BAT for january ? If well, how can I resolve it ?

thx @steeven

2

Hi @Auka84, can you DM me your wallet ID and share a screenshot of your rewards panel?

3

Hi @steeven I check that and I send you a DM :), thx a lot

4

Hi! Same issue, but Mattches said everything ok.What could be the problem?

5

did you receive my DM ?

6

again, nothing receive for febrary
bat lost :frowning:
I link a gemini wallet in stead of uphold

and in the logs, again

[17 mars 2022, 8:14:37,3 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[17 mars 2022, 8:14:37,5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:14:37,5 PM:ERROR:uphold_wallet.cc(330)] Transferring tokens failed!
[17 mars 2022, 8:15:55,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:15:55,9 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[17 mars 2022, 8:16:38,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:16:38,8 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[17 mars 2022, 8:17:01,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:17:01,9 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[17 mars 2022, 8:17:01,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:17:01,9 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[17 mars 2022, 8:32:41,8 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:32:41,8 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[17 mars 2022, 8:32:46,9 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[17 mars 2022, 8:32:46,9 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed

I don’t understand

7

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