My statistics and settings were somehow set back to 0/reset

Support and Troubleshooting Desktop Support
#1

My statistics and settings were somehow set back to 0/reset
How can this issue be reproduced?

  1. I restarted my computer for an unrelated reason, and I opened brave and all of my statistics collected for over a year and my settings were reset

The expected result what have been when I opened brave, nothing should have changed

Version 1.19.92 Chromium: 88.0.4324.152 (Official Build) (64-bit)

No additional information

#2

Can anyone please help?

#3

@Pqrticle,
Do you have more than one browser profile? Can you open the browser and confirm that you’ve opened it to the same browser profile you’ve been using?

#4

How do I check and see my profiles?

#5

@Pqrticle,
Do you see an icon like this next to the menu button in the browser?
image

#6

No, I do not see that icon. I can see some of my extensions but that’s it.

#7

@Pqrticle,
Last question – what other browser data seems to be missing? Are you missing your saved passwords as well?

#8

Yes I lost my passwords as well

1 Like
#9

Do you think you might know what the problem is?

#10

Replying so my post isn’t archived

#11

I am once again keeping this thread alive.

#12

107 views and no solutions

#13

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.