My RAMP deposit never arrived in my wallet HELP!

[Dradrado]

Please only post Brave Wallet inquiries in this category – visit the Brave Rewards category for all related rewards issues.

The Brave Team will never ask you for your recovery phrase or private key.

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Description of the issue:

Is the issue occurring on a specific network?

What operating system are you using?

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Additional Information:

I’ve lost the money. Blockchain confirmation, RAMP say talk to brave, but it’s impossible to speak to any support. Can anyone help?

[Saoiray]

@Dradrado are you sure it never arrived? Do you have the token selected as a visible asset in your Wallet?

For example, you see the Available Assets below? They have the + rather than the eye, which means they aren’t visible by default. If one of those is what you sent, then you’ll need to add it so it’s visible on your Wallet. It still would be there, just wouldn’t display.