My Gemini account

USSRanger Topic #458521
I opened a Gemini account and linked it to my Brave rewards. It was verified all month of October. In November it was in and mostly out of verification. It took until yesterday to receive my November rewards. The blue check was on the rewads triangle for 5 minutes and disappeared. Are there issues with the verification happening to anyone else? How can i fix it when it won’t allow me to click on the unverified tab. Nothing happens. What can i do? Creative a ticket doesn’t work because it needs my id number which I can’t get not being verified.

Hi and welcome to the community. If your account was verified in the past, then you should have a wallet payment id displayed at brave://rewards-internals. You can not verify an account without a wallet payment id. Try hitting the refresh button at brave://rewards-internals and see if that updates your display. If your wallet payment id is still blank, then your data may be corrupted. As far as I know, you could restore your user data from a backup of the user data folder, otherwise the information will probably not be accessible.

I am not sure what you are referencing per “the blue check on the rewards triangle”. If you are talking about the blue check in the triangle at the end of the address bar, that is just indicating that the creator account for that page is verified. The information displayed at the top left indicates your Rewards account status (verified or unverified).

You indicated you did receive your November payout (“It took until yesterday to receive my November rewards.”) so that is telling me you received the payout and your Rewards balance, whether verified or unverified, increased. Please clarify if that is not accurate.

You must have a wallet payment id or your would not be receiving a payout. The information as provided is confusing to me and I am not sure what the exact status of your Rewards account and payout is. Since it appears you did receive a payout, can you please provide the current status of your account and explain in detail the issues. A screenshot of your Rewards information and panel at brave://rewards would be very helpful!

Example of Rewards information and panel:

Sorry for the wall of text. Please post an update. Hopefully, any outstanding issues can be addressed. Thanks! :slightly_smiling_face:

TL:DR Since you indicated you received a payout, the original issue no longer seems valid. Do you still have an issue and what is it?