Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:
- How do I opt into Brave Ads?
- Why am I not seeing Brave Ads?
- Windows 10 Ads Troubleshooting
- Rewards FAQ
Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->
Briefly describe your issue:
What Operating System and Brave version are you using (Menu --> About Brave)? Windows 10
Version 1.37.111 Chromium: 100.0.4896.79 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no) no
What date did you verify your wallet?
Have you been able to successfully receive payments in the past? YES
Are you using a VPN? (yes/no) NO
Are you in a supported region (see here for list of supported regions)? YES
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? YES
I got a notification from the browser that I received around 4 BAT tokens, but when I clicked on it to receive, they just disappeared. I can’t see it on the Rewards Summary section as well. According to the Rewards summary, It seems that I never received any tokens, which of course is wrong.