My BAT rewards seem to be stuck at the same number despite receiving new ads

The rewards were working fine and then since the most recent update I haven’t received any rewards despite seeing ads. Is there a fix for this?

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!


wallet ID - e92867a1-6254-4729-9cdc-c194ea3a50f2

Brave 1.20.103 Chromium: 88.0.4324.152 (Official Build) (x86_64)
Revision 6579930fc53b4dc589c042bec9d0a3778326974d-refs/branch-heads/4324@{#2106}
OS macOS Version 11.1 (Build 20C69)

Screen Shot 2021-02-17 at 7.35.35 PM

The Brave rewards have been stuck at .340 for a few days now despite seeing ads a lot. Thank you for the help!

Same problem here. Mine’s stuck at 0.210 BAT. It doesn’t list any new ad encounters even if I click on them or stare at them for minutes. I tried turning ads on and off but it still doesn’t work.

Hi @CEDoromal I believe this is because of a server outage that has been on going the last hour or so. We are hoping it will clear shortly. When it does, you should see the counter reflect the BAT soon thereafter.

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