Hi there,
Can someone help me please. I pay a subscription of £10/month and I would like to also use my vpn services on another device without having to pay for a whole new subscription. Is there a way to set this up? I’ve synced devices but that only seems to share browsing data, not give me the premium service of using VPN on this device using brave browser.
@Jackb90,
Thank you for reaching out.
You can add additional devices to your existing subscription using the steps laid out on our Help Center here:
What I don’t understand is that I pay 10$ a month but having logged into my brave account on a different device it says I do not have any plans? Yet I am clearly paying subscription please see attached. Please help.
@Jackb90,
This is because you have not linked your subscription to your account yet, as per the instructions I linked previously.
When you purchase the VPN on mobile, you have access to the VPN using that device. However, your other devices have no way to know that you have purchased the VPN.
Linking your subscription to your Brave Premium account is how you add additional devices to the service.
Sorry I was being an idiot! Thanks so much what great customer service!!!
No no it’s a totally understandable misconception and you’re far from the first person to have it. Glad that we can help make sense of it.
Please don’t hesitate to reach out if you have any further questions or concerns.
