My school Microsoft account keeps asking 2 factor authentification when I try to acces account after closing my browser (on all websites: Teams, Outlook, OneDrive).
I am aware that there are already a lot of questions on this forum regarding this problem, but these always get fixed by disabling the 3rd party cookies or the shields for the these websites. However, if I do this, it still won’t store my account information after closing the browser.
My account does get rememberd by other browsers on my device.
@KobeT,
If you disable Shields for these sites, then it should be saving all your data normally without anything getting blocked. What is the exact behavior if you disable Shields for the relevant MS sites and try to login?
Disabling shields doesn’t work sadly enough, altough this worked for me with other websites. The exact behaviour is that it first seems to load the normal page (as if i was logged in already), but then it switches back to the log-in screen with 2 factor authentification. I really don’t know how to fix it…
Can you please try logging into one of your MS account sites when using a new browser profile (Menu --> More tools --> Add profile) and tell me if you’re able to login normally? Try logging in on the new profile and, once successful, go ahead and fully close the browser, then relaunch it (to the new profile) and test again.
I made a new profile, but with this profile I get exactly the same result. After logging in and closing the browser, it forces me to log in again via 2FA. I tried both with and without shields on this new profile.
Just to ensure that this isn’t the case, these types of login flows typically have an option/check box to Remember this device (or something to that effect). Can you confirm if that is present and if so, that you get the same results when it’s selected?
Also, is this the only site(s) in which you experience this issue? Does the browser remember your login info/log you in automatically for other sites?
This is indeed the only site where I have this issue (or to be more precise: all Office 365 sites). I don’t have this issue when I use other browsers for these sites (Chrome, Opera, Edge).
There is no option to check ‘remember this device’. However, it does remind my email. So filling in the password and then doing the 2FA is the only thing I need to do each time.
I am having the exact same problem with my university’s office 365 account. Everytime I close and reopen Brave it asks me to relogin and type my 2fa, regardless if I have pressed Remember me already. No clear on exit, no shields activated, microsoftonline is on allowed cookie list.
Following the advice of ChatGPT, I tried to reproduce the problem on another browser (Edge in my case since it’s the only other I have installed) and can’t reproduce it. On Edge it works normally, it remembers that I was logged in. Any ideas?