Lost Rewards on Browser

Briefly describe your issue:

I wiped and reinstalled my Mac OS on my machine. When I reinstalled Brave, my rewards were missing even though I rejoined my sync chain. Is there no way to reclaim those rewards? I see the same machine listed twice now on my sync chain. I haven’t set up an Uphold wallet yet and I had 1.5 BAT claimed on my balance for this particular computer.

What Operating System and Brave version are you using (Menu --> About Brave)?

1.24.82 Chromium: 90.0.4430.93 (Official Build) (x86_64)

Is your browser wallet currently verified? (yes/no)


What date did you verify your wallet?


Have you been able to successfully receive payments in the past?


Are you using a VPN? (yes/no)


Are you in a supported region (see here for list of supported regions)?

Yes. United States.

Does your device pass the SafteyNet check (Android only)?


Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

No uphold account created. Auto-contribute turned off.

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