Did not receive the rewards in Uphold,

Brave Rewards Rewards Support
1

I do not see the rewards that were awarded for May. The statement says that I was awarded 7.5 BAT, but all I see is receiving about 1.435 in uphold. Could you please let me know if I am missing something. Thanks.

What Operating System and Brave version are you using
Windows 10 and Brave [Version 1.24.85 Chromium: 90.0.4430.212]

Is your browser wallet currently verified? (yes/no) Yes

**What date did you verify your wallet?**Almost 1 year ago

Have you been able to successfully receive payments in the past? Yes

**Are you using a VPN? (yes/no)**No

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)? Yes

**Have you manually turned off Auto-contribute on all of your devices linked to Uphold??**Yes

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2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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