Lost all my Bat after reset

Brave Rewards Rewards Support
1

Briefly describe your issue:
Lost all my BAT when resetting Brave rewards to change contry, I was thinking I will still have my reward… I got the rewards internal thing so I can prove I got my BAT
What Operating System and Brave version are you using (Menu --> About Brave)?
Win 10 and last version
Is your Brave Rewards Profile currently verified? (yes/no)
idk
What date did you connect a your Brave Rewards Profile?
today, that’s why I wanted to change contry so I can connect to Uphold
Have you been able to successfully receive payments in the past?
no
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?
yes

2

@okuromatsu it told you all would be lost and you had to acknowledge.

New Tab - Brave 5_9_2023 20_30_07

And the article it linked to is https://support.brave.com/hc/en-us/articles/10007969237901 which explains as well.

Only BAT saved was anything on Uphold or Gemini.

3

I have read the support article and It was said that the reward could be saved
Also said that if we were unsure we should save the info of our wallet via a link (like interne.reward or idk) That’s what I’ve done
I’ve been using brave for very long time, and i needed to do this to put my BAT into a real account so have no other choice.
So I just ask to get the reward I earned for more than 2 years (and with the price of BAT actually it’s not much !)
I got all the proof that you want so it would be really unrespectful that I can’t get my earned reward

4

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