Description of the issue:
At the beginning of this month, after payout was completed to uphold, I had approx 22 BATs. Just yesterday I saw that it was reduced to approx 14 BATs and now when I refreshed my publisher page, it shows only 1.90 BATs? Not sure why I am losing BATs?
My BATs should increase not decrease, correct?
Operating System and Brave Version(See the About Brave page in the main menu):
Windows 10, Version 0.66.99 Chromium: 75.0.3770.100 (Official Build) (64-bit)
I too had a bunch of bat come up missing from my creator account!
Is there anyone at brave going to help us here?
Same thing here.
To be clear, this is not a payout. This is the current balance in the publisher account decreasing on its own. This is not payout related. My account is also down to 1.9 BAT. It should be just over 12 BAT.
Yes…it is not a payout…my creator account balance went down by itself…just now i checked and it is up again to 14.25 BATs but I have no idea whether this was a system correction or some people tipping me on twitter or youtube…this is concerning…
Mine just went down again to 0.95 BAT. Wtf is going on here?!
I haven’t had anymore disappear. Mine is still at " PENDING PAYOUTS 1.90 BAT" but I still lost like 20 BAT the day after the last payout was due on July 8th after not getting my payout for July 8th. I’ve stopped clicking on ads until I find out what’s going on… I feel like I’m being robbed here!!. I’m not going to keep making them money while they steal ours without even saying any or answering our concerns about what the hell is going on???..
Agreed, I feel like I’m posting on blind eyes here…whats the point of having a forum if no one from brave is going to respond?
My account is still at 0.95 BAT. (Should be around 12 BAT). Publisher accounts being raided and drained. No explanation at all from Brave, no one will even reply to several of these threads stating the same issue.
FYI, my creator account balance came back to 22.8 BATs today but I haven’t a clue whether that was a fix to the system and my account or whether it was due to tips for my channels. Seems to me like the process is very buggy. And no official reply from Brave here yet? That is odd.
Sorry for the delay everybody, the rewards team fixed some backend issues last night which should address this.
Ok thanks for the reply…
Horrible service since march I waiting someone to fix my issue and no one care