Issues when visiting the Roblox.Com website


Description of the issue: When visiting the Roblox.Com website or certain areas within the website I’m sometimes persenting with a white or black screen with text that’s meant to be on the website but it’s appearing all over the place in a default looking font.

I’ve asked around and I seem to be the only one with the issue, and I’ve disabled any extention that is interfering with the website

to get the issue to resolve I have to wait a few minutes then refresh

Exact URL of the website in question: www.roblox.com

Did the issue present with default Shields settings? (yes/no) Yes

Does the site function as expected when Shields are turned off? No

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no): No

Does the site work as expected when using Chrome? While I haven’t personally checked others don’t seem to have the issue so I assume so

Brave version (check About Brave): v1.68.137

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Logged in here, no issues. Maybe test in private window mode?

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Nothing seems to happen in a private window, but I’ve tried with extensions off and on, and I still experience the same thing. Is there anything else I should try?

@Ayther private window starts with no cookies and extensions disabled. So if it works fine in private, would be one of the two. If you’re saying disabling extensions has no impact, then might need to clear cookies. (You are saying it works fine on private, right?)

Yes, private windows work fine, I’ll try clearing cookies

Hi, clearing cookies seems to have worked, thanks for the suggestion!

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