I'm not receiving any ads from the past 5 days

Brave Rewards Brave-Ads Support
1

I’m receiving ads perfectly fine until last sunday later that I didn’t received a single ad…can anyone help me sort out what’s the problem & why I can’t receive ads
I’m from India

I’m using Android mobile

1.11.105 Chromium: 84.0.4147.105 (Official Build) (32-bit)

1 Like
2

I have the same problem. Please help

3

did you try to reboot your android ?

4

две выплаты прошли отлично а третья до сих пор не выплачена и уже полтора месяца нет рекламы вообще
two payments went well and the third has not yet been paid and for a month and a half there is no advertising at all

5

@Asad Hello sir,
Can you help us out.
I haven’t received any add since 2 weeks
Brave Browser android 1.11.105
Running on Realme UI based on Android 10.
Do reply.

6

Yes even i am getting ads from the past two days and i am using latest version
Version 1.12.112 Chromium: 84.0.4147.125 (Official Build) (64-bit)
I request you guys please fix this issue as soon as possible before people loss there trust on brave.
Cos in resent days brave have been in many trouble such as the payment issue and the ads not been displayed.
@steeven @eljuno

7

Yes… I’ve rebooted and still the problem exists

8

go to brave://rewards-internals/ and logs , explications are here

9

What should I do after opening that

10 
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(390)] Browser state changed to unidle
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(862)] Serving ad from categories:
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(864)]   technology & computing-programming
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(864)]   hobbies & interests-genealogy
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(864)]   technology & computing-technology & computing
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(864)]   PC Purists
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(864)]   Mainstream Enthusiasts
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(864)]   Alpha Influencers
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(884)] No eligible ads found in categories:
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(886)]   technology & computing-programming
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(886)]   hobbies & interests-genealogy
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(886)]   technology & computing-technology & computing
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(886)]   PC Purists
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(886)]   Mainstream Enthusiasts
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(886)]   Alpha Influencers
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(932)] Serving ad notification from untargeted category
[15 août 2020 à 1:24:41,3 PM:INFO:ads_impl.cc(1003)] Ad notification not shown: No eligible ads found
11

SO does this mean no more brave rewards???

12

yes possible, wait for untarget or others what did you see ?

13

did it happen after update?

14

yes and the same for you???

15

I updated on one of the two. There seems to be a difference. The older version has more ads. At the same time, I used the new version more.

16

hey @hihouhou, I tried checking the link you mentioned. But i’m not getting any log data there. I’ve waited for more than 5min but no log :frowning_face:

17

did you click on refresh ?

18

C’mon, I tried clicking it and also tried to download the log as well. none of them worked.

19

:frowning: sorry, if this feature doesn’t work too, it 'll complicated to debug it

20

cheers to me !! :wink:

thanks for the suggestion.

lets wait for @steeven or some other moderator to debug this :thinking: