I'm not getting ad pop-ups any longer

[Chocoholic]

Links to help troubleshoot:

FAQ: Why am I not seeing Brave Ads?

A Note about Brave Ads Before we jump into troubleshooting issues, it seems that there may be a slight misconception about the goals and the way in which the Brave Ads feature is designed. This misconception generally takes the form of: “When I opt in to Brave Ads, my browser will show me ads whenever I use it.” This is not entirely true. In reality, this statement should be: “When I opt in to Brave Ads, my browser will try to show me ads which are relevant to me.” The difference in wor…

PSA: Friendly Reminder For People Having Issues with Rewards/Ads

Hey all! I keep seeing a lot of the same questions and wanted to remind everyone that some of it has been addressed by Brave. This is not an exhaustive resource and will be a bit long. My hope is that it might help some of you as this information is kind of scattered all over the place and a lot of users are sharing some misinformation…such as the thought that you have to click ads to earn BAT. So here we go, just my own personal attempt to explain what little I know and link to official resourc…

If nothing in the troubleshooting topics apply, you will need to open a support request by creating a new topic in Brave-Ads Support. Make sure to follow the instructions and use the template provided in the editor.