I have already done my identification in uphold and it continues to say that i dont

I have already done my identification in uphold and it continues to say that i dont

Version 1.36.116 Chromium: 99.0.4844.74

Is your browser wallet currently verified? (yes)

Verified on 05/08/2021

**Have you been able to successfully receive payments in the past?(yes)

Are you using a VPN? (no)

Are you in a supported region (see here for list of supported regions)?(yes)

Does your device pass the SafteyNet check (Android only)?(yes)

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??(yes)

Umm, can you please Update Brave ? its ages behind now.
Also can you recheck if Uphold is asking for some more details for KYC/AML ?

Also check if you have your complete address listed on Uphold along with up to date documents for KYC/AML.

I already update it and it says that i am already verified on uphold

Yes i am already verified in every aspect inside of uphold

Can you share a screenshot of the error you are getting?


You didn’t respond to what was said. His words were, “check if you have your complete address listed.” It didn’t ask if you’ve verified with Uphold or provided all the documents. Those are different things. When you go to your account in Uphold.com there’s a section there for your profile. It’s where it lists your full name, address, and other information. If that isn’t filled out 100%, then Brave will show you the exact message you’re telling us that you’re seeing.

When I say 100%, I mean examples of what WOULD NOT work would be:

  • Orlando, FL
  • United States
  • Frontage Rd, Orlando, FL.
  • 123 Frontage Rd, Orlando, FL United States

What WOULD work and be required:

  • 123 Frontage Rd Orlando, FL 32789 United States

Basically you need to make sure there’s enough information provided that if someone wanted to mail you a letter or needed to show up at your home, they would be able to. In the past, a lot of people tend just to put their city only, don’t include zip codes, or whatever else.

The secondary reason why people have seen the notice that you’re getting is because people did not click on the confirmation email they sent.

Final reason why you get it is because Uphold is trying to get you to update your documents. Like maybe you verified over a year ago and they just need you to send current pictures/scans.

Yeah i have it like that and its correct

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