I cant recover my crypto wallet eventhough I have the recovery phrase


Description of the issue: I CANT RECOVER MY WALLET EVENTHOUGH I HAVE THE RECOVERY PHRASE.

Are you using the (new) Brave Wallet or the (old) Crypto wallets implementation?

How can this issue be reproduced?

Brave Version (check About Brave):

Additional Information:

You will have to raise a ticket with support I guess. →

you mean your 12 key words correct? Maybe you wrote them down in a different order than you thought? or it could just be you linked meta mask to brave wallet and you need those keys. Also you can try installing brave on a different device and try the key there too. hope it helps!

@Excall you left the template blank. Nobody will be able to help if you don’t provide more information. Please answer questions in the template as best you can and provide additional details, such as how many words in your phase, if you’re getting any errors when trying to restore, how you’re trying to restore it, etc