I am not receiving any rewards despite receiving ads

Briefly describe your issue:
I am not receiving any rewards despite receiving ads. My “brave://rewards/” page shows a balance of 0 and no BAT has been sent to my connected Uphold wallet. I have been seeing ads throughout December and my rewards page says that “The payout for December has completed”.

What Operating System and Brave version are you using? (Menu --> About Brave)
OS: Windows 10 Pro
Brave: Version 1.73.104 Chromium: 131.0.6778.204 (Official Build) (64-bit)

Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Uphold

Are you in a supported region? (see here for list of supported regions)
Yes

If you have a payment issue please submit a ticket to us directly. Thank you!

Ticket Submission Form