Hello everyone. I’m new here. I received a reward but how do I access it. Would love some help. Thanks
Hi and welcome.
I’m new myself and will try to help but someone with more experience may have to jump in! lol
If you are talking about estimate/earned rewards, they are not paid out until the month has ended. They start processing on the 7th of the following month. The current payout period (Feb 1 - Feb 28) will not begin processing until Mar 7.
If you have an unverified wallet and you are looking for BAT you earned in January, you should have a claim button to claim your rewards. There is a checklist in the Brave Ads Payout status that is displayed at the top of the every category in the forums (unless you closed it). Per the checklist:
If you do not have a verified wallet, you will need to go into your Brave Rewards settings and look for a
"Claim your ad earnings now!"button. You must click that button in order to claim your BAT payout.
So, if this is the case, go to brave://rewards and see if you have a claim button and claim your rewards! If you don’t have a claim button, you will have to ask for support here: Rewards Support
Just create a new topic in that category and there will be instructions and a template displayed on the right side of the editor. Make sure you copy/paste the template into your message and answer all the questions you can!
Also, make sure you indicate in your topic header something like “Unverified Wallet/No Claim Button” or something similar.
Hopefully, if you’re looking for January rewards, you have a claim button and won’t have to do anything else.
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