Have not received BAT Rewards payments since February

Briefly describe your issue:

I have not received any Brave Rewards since February. On February 8, I received a few BAT tokens for the activity in January. No Brave Rewards were given in March, April, or May, even though the browser said, at the beginning of each month, that my rewards would be received shortly. They never were. I am not aware of any changes to my operating system or computer in February that would cause this to suddenly occur.

What Operating System and Brave version are you using (Menu --> About Brave)?

I’m using Windows 10, and Version 1.39.111 Chromium: 102.0.5005.61 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)


What date did you verify your wallet?

I have not verified my wallet.

Have you been able to successfully receive payments in the past?

Yes. I received payments from October 2021 to February 2022. It stopped after February.

Are you using a VPN? (yes/no)


Are you in a supported region (see here for list of supported regions)?


Does your device pass the SafteyNet check (Android only)?


Have you manually turned off Auto-contribute on all of your devices linked to Uphold??


Hi @Prolawgg welcome to Community :slightly_smiling_face:

Can you please DM me your Wallet ID (found at brave://rewards-internals)
We can investigate further what might be happening.

Thanks in advance!

The issue has not been resolved as I have not received any rewards payments since February, and I have now not received my rewards payments for June even though the Brave Ads Payout Status says the claims are complete.

Same problem here, I’ve talked to a couple of people here and nobody actually solves anything

I’m having the same exact issue. I’ve received none of my rewards in multiple months now.

Thanks for bringing this to my attention.

Can you please submit the information surrounding your issue to our form, from there we can take a closer look?

Thank you.

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