Gemini wallet was disconnected, lost all of my BAT

Brave Rewards Rewards Support
1

Somehow my browser said that “it looks like my wallet has been disconnected” and I went back to having 0 bat for the month. I reconnected my gemini wallet but it still says 0. I feel scammed.

2

If this is not a mistake, and I will eventually get my BAT, I highly recommend a dialog box or something to that effect saying “don’t worry, your previous balance of X.xx Bat still exists, you will receive it” To avoid frustrating users

3

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!