Description of the issue:
Facebook Not Working Consistently
How can this issue be reproduced?
Expected result:
For the Facebook page to load completely.
Brave Version( check About Brave):
1.51.118
Additional Information:
Most of the time, the page refuses to load completely. Sometimes not at all.
@DustinM Can you provide more details? For example:
Which OS are you using?
What is it that happens when you go to Facebook and you say it doesn’t load completely?
Would you share a screenshot so we can see it?
Also, can you advise if you’ve tried any of the basic troubleshooting steps to help figure out issues? For example:
Disable Shields?
Open in Private Windows?
(if on Desktop) Create a new profile?
Hi, Im sorry, I must have missed the reply. Using Windows 10 Home 22H2. OS Build 19045.3031 - Windows Feature Experience Pack 1000.19041.1000.0
Sometimes Facebook will load the page but I wont be able to scroll as posts further down the page wont load. Clicking the Home button within Facebook does nothing. I click on “Chats” on the right to see FB Messenger messages, it will op open the background box for the messages but no messages will load. 1st image
I tried disabling “Shields Up” for Facebook and at first it seemed to finally work but again as I scrolled down, the other posts would not load. 2nd image.
I havent tried creating a new profile yet.
Ive done a bit more troubleshooting and seemingly disabled all the privacy settings except foe the top 4. Its weird, at first it seems like it works finally, I had to restart Brave but then it happens again. Loading Facebook should not be this difficult. If anything, automatically add Facebook to a default Whitelist?
UPDATE: After disabling the top 4 and restarting Brave, it seemed to work great for a few minutes when scrolling the feed but then when checking notifications, the bug started again.
This might be the big one. I know I just tested on my computer and I can access everything on Facebook just fine.
Had me log into Facebook for the first time in a long time to check it. I gave up on Facebook during the whole Covid thing because Facebook got way too big on censorship and all. But I bounced around to different friend’s pages, to some communities, etc. No issues with it loading.
So it’s most likely going to be something at a device level with you.
If you were on Linux, I’d say to try deleting stuff in GPUCache as they had recently experienced similar issues. GPUCache is a folder inside your Brave folder, you’d have to navigate to it within Windows. It’s something like Users → Username → App Data → Local → BraveSoftware → Brave Browser → User Data → System profile → GPUCache on Windows
Another thing that causes issues at times within the browser is Hardware Acceleration. You would toggle this off at brave://settings/system. You may could try that and see if it’s what is happening on your device.
That may well have been it. New profile created (albeit I denied any automatic plugin installs that popped up). So far so good! Thank you.
I assume there’s no way of importing the open tabs in the old profile to the new one?
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
