Estimated rewards pending stuck and no Ads received. Please help!

Brave Rewards Rewards Support
1

Briefly describe your issue:
I have stopped receiving Ads from past 2 months for a user profile that is connected to my Uphold Account don’t know why. My Estimated rewards pending are also stuck and they didn’t got collected in the uphold account for 2 months now.

Where can I see which 4 Brave Profile are contributing to my Uphold Account, as currently I don’t know and want to know so that I can use only those 4 Profile’s.

Also why my next payment date is 6th July?

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What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 Home OS build 19042.985
Version 1.24.85 Chromium: 90.0.4430.212 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
18/09/2020

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Its is a Windows 10 PC

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

I’ve been having this same issue for 2 months now. Spoken with three different support staff and nobody has been able to resolve the issue. Very frustrating.

3

@steeven Can you please help?

4

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