I can’t connect Brave to uphold. I was using it before, but recently I’ve been facing such a problem.
Hi @tanswashere thanks for reporting.
Apologies to the inconvenience, this is would be best addressed by Uphold Support.
OK, I think I figured this out after I was experiencing the painful error where your verified account becomes unverified. First off, let me structure this properly:
BACKGROUND
The error usually starts happening after you make a critical change in your Uphold account such as changing the email address, changing password, physical address, or a mix of either. As part of Uphold’s anti-money laundering policy, your account is usually put under a 24-hour restriction where you can’t deposit nor with…
Just to build on that, these two explanations help:
Hello and thank you very much for the solution offered.
Yes, it worked for me, too.
The idea is that the full functionality of the Uphold wallet can be obtained only after you complete the last step of the KYC, called Liveness. The wallet is basically asking you to take a selfie while you are using it. On top of the one taken when you initially applied for and opened the wallet.
In my case, I installed the Uphold wallet on Android smartphone, too. Therefore, I did not initiated any transactio…
Thanks @Saoiray . The Liveness check did indeed solve the issue. Slightly annoying that nowhere in the Uphold dashboard will it tell you that this is the current limitation.
Once I attempted a withdrawal it asked me for a selfie and after this, verification from within Brave Rewords worked without issues.
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system
March 19, 2023, 6:34pm
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