Dont receiving rewards since january 10

Brave Rewards
1

Hello. I’m not receiving Brave rewards payment since january 10. I was hoping that this issue would be solved in some days but its already march 18 and i didn’t receive anything. WHAT IS GOING WRONG?

2

Have you received your rewards? Please update.

If you still haven’t received your rewards, please provide more information.

  1. Brave version and OS (information at first three labels of brave://version)
  2. Wallet verified or unverified?
3

I still not received anything.

Brave: 1.36.122 Chromium: 99.0.4844.88 (Versão oficial) 64 bits
Revisão: 55132f110218a75dc6a4c2c20269efd6e3059177-refs/branch-heads/4844_73@{#2}
SO: Windows 10 Version 21H2 (Build 19044.1586)

My wallet was already verified several months ago.

4

@SetropLeo The next step is to check the following:

  1. Are you using a VPN? (yes/no)
  2. Are you in a Brave Supported Region?
    Note: Only creator accounts are supported in the Philippines.
  3. Are you in an Uphold Non-Supported Jurisdiction?
  4. Are you still receiving ads and earnings?
  5. Do you have any messages displayed at brave://rewards? What is the message?
  6. Please provide a screenshot or your Rewards panel.
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  1. I’m not using VPN.
  2. Yes, i’m from brazil.
  3. I’m not in an Uphold Non-Supported Jurisdiction.
  4. Yes, i’m still receiving ads and earnings. This month i’ve 0,27 and in the last months i “had earn” about 0,8 per month. Its " " because this bat’s never became to my account.
  5. Just the usual, nothing different.
  6. Idk why is showing that i didn’t received any advertising, i’m receiving them everyday.
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6

Me either! Are there any ads in your 30-day history? Maybe you just aren’t earning.

You should send a DM to the moderators with your wallet payment id found at brave://rewards-internals. Do not post your wallet id!

Mattches and Steeven are the moderators who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon on the About page and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
7

Hello! Sorry for the delay in responding, it’s been a busy week.

My history doesn’t show any ads and i noticed that this week I didn’t receive any ads.
Everyday I notice stranger things happening (or just not happening)

I called Steeven to and ask for help on this situation. Thanks for all the attention!! :slight_smile:

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