Didnt Recieve January BAT

Brave Rewards Rewards Support
1

Hi! I’ve been using Brave since September, every month was perfect with payments but i did not recieve my last payment, it wasnt much but i want to keep using Brave rewards!
Thanks for all, i will give everything you need to verify.

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

2 Likes
3

I didn’t receive January’s BATs either, should I DM you too? @steeven

4

I didn’t receive funds either and my browsers/wallets are not syncing properly, would you like for me to DM as well?

5

@ChrisTNT @switchtocrypto please first wait for this months payments to finish processing February Brave Ads Payout Status.

1 Like
6

Okay, I would still like to figure out why my browsers are not syncing properly. One shows a BAT balance of 4.130 and another shows a balance of 1.610. And when I go to brave://rewards-internals/ it shows BAT balance of 0 on both… and my mobile browser shows nothing…

7

I started using Rewards on my mobile and PC the same day, yesterday I was able to redeem BATs on my mobile but I’m unable to do so on my PC
Is this normal?

1 Like
8

Hi!
I use two brave browsers linked to the same wallet, one brave is at my home and the other is in my office (work computer)

Home:
Wallet ID 2396955f-127b-4358-9113-dd77223b2bca
Version: |Brave|1.19.92 Chromium: 88.0.4324.152 (Official Build) (64-bit)|
| — | — |
|Revision|6579930fc53b4dc589c042bec9d0a3778326974d-refs/branch-heads/4324@{#2106}|
|OS|Windows 10 OS Version 2004 (Build 19041.746)|
|JavaScript|V8 8.8.278.15|

image
image1239×686 76.2 KB

Work computer:
Wallet ID: 2396955f-127b-4358-9113-dd77223b2bca
Version: |Brave|1.19.92 Chromium: 88.0.4324.152 (Official Build) (64-bit)|
| — | — |
|Revision|6579930fc53b4dc589c042bec9d0a3778326974d-refs/branch-heads/4324@{#2106}|
|OS|Windows 10 OS Version 1909 (Build 18363.418)|
|JavaScript|V8 8.8.278.15|

image
image1188×813 107 KB

9

Hello @steeven i also did not receive my bat rewards this month

10

Also didn’t receive my bat rewards from january

11

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