Device Limit Reached on Uphold after reseting my pc

I needed to reset my pc to install Windows 11, after installing it i was trying to verify my wallet and i got the
“Your wallet cannot be verified because you’ve reached the maximum verified device limit.”
message, how can i unlink it since the OS that used the account with linked wallet doesn’t exist anymore? am i unable to use brave rewards now?

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you can use this to reset 1 device Unable to re-verify wallet - #118 by Mattches

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i requested to reset 1 device 19 days ago and still nothing, i’ll lose my BATs because i “don’t” have a verified wallet…

The wait times are quite long due to the number of people requesting this. They are going in order from received. This month was supposed to be a fix where they would totally rid these limits entirely, not sure when or if it will still happen.

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