Created verified upload account. Only some BAT transferred

Brave Rewards Rewards Support
1

Briefly describe your issue: I created a verified uphold account today and only the last month of BAT rewards transferred.

What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.27.111 Chromium: 92.0.4515.131 (Official Build) (x86_64)

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?
Yes

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

Not sure if bumping is allowed here, but giving it a try.

3

@steeven @Mattches . . . . . .

1 Like
4

@pinstripepride2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!