Chat box empty for

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting

Description of the issue:
How can this issue be reproduced?

  1. Visit
  2. Click on the Dog icon with “Need Help” text at the lower right corner.

Expected result: A pop up chat box should!come up.

Brave Version( check About Brave):
Version 1.19.92 Chromium: 88.0.4324.152 (Official Build) (64-bit)

Additional Information:
I attached 3 files for your reference.

  1. Brave browser page with “Need Help” icon.
  2. Brave browser page with empty pop up box.
  3. Google Chrome page with proper pop up box.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.