Chat and Other Display Issues

Browser Support
#1

Description of the issue:
Chat apps do not show up on sites as well as other display problems.

Steps to Reproduce (add as many as necessary): 1. 2. 3.
This happens a lot, but i was on bananarepublic.com and clicked on their Support page and they say there is chat but no option to do it. When i opened in Firefox, it is there. I have had this problem before where chat bots dont show up and sometimes other display issues where I have to go to another browser to see what is not being displayed. I have Shields disabled.

Actual Result (gifs and screenshots are welcome!):

firefox
firefox1324×974 91.5 KB

Screenshot_1
Screenshot_11128×944 57.9 KB

Expected result:

Reproduces how often:
almost always

Operating System and Brave Version(See the About Brave page in the main menu):
WIndows 11. Brave Version 1.47.171 Chromium: 109.0.5414.87 (Official Build) (64-bit)

Additional Information:

#2

Hi @scottywatty1970

Thank you for reaching out and sorry to hear you’re having trouble with Brave. Could you please try opening your main profile in private or guest mode to see if the issue persist? If it does not repeats, try disabling your extensions to see if this is the cause of the issue.

You can open a Guest Window by going to Main menu → Open Guest window:

  1. On your computer, open Brave.
  2. At the top right, click Menu → More tools → Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Let me know if that works.

#3

In guest mode, just like regular mode, i see the Chat info show up and then it disappears and not available. Same in incognito.

How do I know which extension to remove? Here is the list.
Screenshot_3

#4

i dont see how any of these would be causing the issue.

#5

Any help here???