Cant login. Tells me to contact support then the link takes me here with out anything else.
Cant login to my mobile or browser.
Cant find anything helpful in search results.
" Something went wrong
We weren’t able to complete your request. Please try again, and contact support if the problem persists."
Idk what else to say. What’s up? Where is an actual help section or option to open a ticket? Or contact support properly?
@thejbullfrog Please read NOTICE: A friendly reminder about issue reporting and then edit your post or reply here with relevant information.
How about you tell me where to contact support instead of making users jump through hoops and waste time. I told you all I know, as it says.
A legit operation has an actual help section…
Uphold has been s h i t for years.
Am I reporting a bug? I am reporting that Uphold told me to contact support and here I am since there is not a way to contact support apparently…
Seriously. Did you read anything I wrote? I gave all the info available. It’s not a “bug”. If it is, its on your end.
I can’t login. I added the exact copy and paste of what I was shown lol
Yes, I did.
No, you didn’t. You said absolutely nothing overall. Especially prior to editing:
This is the official support page.
Who knows? Your original post just makes mention of not being able to login. You don’t provide any details at all. Login to what? Gmail? Facebook? Twitter? Brave? Uphold? iCloud?
Also no details about what version of Brave you’re using or anything.
All of these details make a huge difference in the answers you can be given.
Which means this is one of the things openly reported and you chose not to look for open issues and answers yet. For example, official reply below:
But there’s been plenty:
And others. This means you would already have seen the issue and the replies given, such as the official one that said there’s an issue with the API at the moment and it’s being looked into.
You mean like https://support.brave.com/hc/en-us
And if you looked, https://support.brave.com/hc/en-us/requests/new
Not being able to login to something is a bug.
Creating a topic here should have you complete the template. Also have to say rather than Browser Support > Desktop Support this should have been under Brave Rewards > Rewards Support since your issue is about connecting Rewards to Uphold.
Reading information provided by people or companies is kind of important. As is providing information requested of you rather than deleting forms and expecting answers without saying anything.
Do keep in mind I’m an active user, not someone from Brave. And yes, I just yapped back at you with the same type of attitude you gave me when I was just trying to help. No, it’s not cool. But at least guiding to answers.
So to repeat, now that you did provide information, it’s a known issue and it’s being worked on.
If you still need assistance with your issue, please open a new thread in the correct category with the requested information and we’ll be happy to help.
