Briefly describe your issue:
Hello,
I reinstalled Windows 10 and installed Brave again (and copied over all user specific files from my previous brave installation). When I try to connect Brave to my Uphold wallet again, I always get this message:
“Your request is still being processed, please wait.
Sorry there was a problem processing your request, please try again.”
I am logged in on uphold.com and using F2A.
brave://rewards-internals/ shows this:
“Wallet info
Wallet was not yet created
Wallet status: Not connected”
What can I do now? I I would like to link my wallet with my new Brave installation again.
Thank you for your help!
I already contacted the Brave support, which replied:
“Your wallets look just ok, you still have two wallet slots unused.
If you wish to resolve your verification issue, please check out our Support Forum”
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10
Brave 1.32.113
Is your browser wallet currently verified? (yes/no)
I dont know, browser wallet is not uphold wallet, right? I only have uphold wallet.
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes, Germany
Does your device pass the SafteyNet check (Android only)?
Irrelevant
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
It doesnt change anything.